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Terms and Conditions


Provider identification

The assets covered by these Conditions of Sale, are offered for sale by the Perfumery L'etoile based in Fontevivo, Via Provincial Str.da Busseto 175 43010 Fontevivo (PR) registered with the Chamber of Commerce of Parma REA No. 190078, tax code CRZ NNA 76th 66I153N ​​and VAT No. 01952030342 hereinafter referred to as "PROFUMERIAETOILE" for short, email address info@profumeriaetoile.it
This site is dedicated to the promotion and online sale of perfumery products marketed by Perfumery Etoile. The Customer expressly declares to make the purchase for purposes unrelated to the commercial activity or profession exercised.
Purchases made on www.profumeriaetoile.it are regulated by these general conditions of sale, which can be modified at any time by Perfumery Etoile., With effect from the publication on the site. The sending of the order by the Customer constitutes acceptance of the conditions of sale at the time posted on the site.
Etoile perfumery. observes the legislation in respect of distance contracts referred to in art. 50 of the Legislative Decree n. 206 of 6 September 2005, as well as that relating to electronic commerce contained in Legislative Decree. N. 70 of 9 April 2003. These conditions must be regarded as part and parcel of the contract.
Etoile perfumery. invites the Customer to view carefully the conditions listed below, in print and / or save them in another durable medium accessible to him.

Signing and conclusion of contract

The contract between Perfumery Etoile. and the Customer is concluded via the Internet using the Client's access to the address www.profumeriaetoile.it, where, following the procedures indicated, the customer will come to formalize the proposal to purchase the assets.
The purchase contract is concluded by completing the following procedure, available only in Italian language, which can always be corrected, modified and canceled, until the time of the order:
by accessing the web site www.profumeriaetoile.it the Customer, after registering for the purchase, must add the desired products to cart, complete all subsequent pages, following the instructions, and transmit electronically to Perfumery Etoile. the page with all the personal data and the purchase order;
The order page contains a link to these general conditions of sale and also contains information on the main characteristics of each product ordered and its price (including VAT), the type of payment you chose to purchase, conditions for delivery of the products, the contributions due for delivery and transportation in addition to references to the terms and conditions for the return of products purchased online;
before proceeding with sending the order, the customer will be required to identify and correct any errors that occurred during the compilation of the fields and read carefully the terms and conditions governing the sale and purchase, print a copy thereof using the print option and to save or to request a copy for personal use;
an order will be sent when Perfumery Etoile. Receive the proposed order electronically and the order information has been verified preliminarily as correct.
The order placed by the Customer will be deemed valid for Perfumery Etoile .only if the entire order process is completed regularly and correctly, without any error message from the Internet site, and after sending by Etoile perfumery. the customer an e-mail order confirmation. The email will contain the details of the customer and order, a summary of the general and specific conditions applicable to the contract, the price of the purchased goods, the means of payment chosen, the transport costs, taxes and applicable taxes, an indication of the right of withdrawal and the shipping address to which the goods will be sent. The Customer undertakes to check the correctness of the data it contains, and to promptly notify any corrections Perfumery Etoile. at the above address.
By placing an order the customer declares to have read all information provided to him during the purchase process, and accept the present general conditions of sale. By placing the order the customer expressly acknowledges that this implies an obligation to pay the price and other amounts due under the present general conditions of sale.
The contract is deemed not perfected and effective between the parties at fault than indicated above.
Etoile perfumery. could not take charge and process the order if there are not sufficient guarantees of payment solvency and where the orders are incomplete or incorrect, or if the products are no longer available. In the cases above, the customer will be informed by e-mail that the contract has not been executed and Perfumery Etoile. He has not confirmed the purchase order specifying the reasons.
The contract between Perfumery Etoile. and the Customer shall be concluded with the acceptance, even partial, by Perfumery Etoile. This acceptance is automatic, unless otherwise communicated to the client.
Under Article. 12 of Legislative Decree no. 70 of 2003, Perfumery Etoile. inform the customer that each order sent is stored in digital or printed form at their premises, subject to confidentiality and security policies. The Customer may at any time request a copy in Perfumery Etoile.

Payment methods

Each payment by the customer can only take place through one of the methods below www.profumeriaetoile.it on site. Credit cards are accepted in major international circuits and prepaid and rechargeable cards issued by banks on the Italian territory:
If the unavailability of a product is detected after the order and the reservation of the upright on the paper, Perfumery Etoile. It will undertake the necessary steps with the operator of payments to reverse the transaction related to goods not available.
All orders, before being processed, undergo verification of genuineness directly from their banks of issue of the credit card, to protect the customer. If, for any reason, not the charge amount were possible due, the sales process will be automatically canceled and the sale will be terminated ex art. 1456 cc The customer will be informed via e-mail.
Communications relating to payment and data provided by the customer when this is done take place on special protected lines and with all the guarantees secured by the use of security protocols provided by the payment networks.


The selling prices displayed on www.profumeriaetoile.it site are inclusive of VAT and they relate only to products sold online. The price charged will be the one in force at the time of order and indicated in the email confirmation of the order, regardless of increases or decreases in prices, even for promotions, possibly occurring later.
The shipping fee, charged to the customer for orders less than 150 €, are not included in the purchase price, but they are indicated and calculated at the conclusion of the buying process before payment.
The issuance of the invoice is not mandatory, if so requested by the customer not later than the time of the transaction, as indicated in art. 22 of Presidential Decree of 26/10/1972 n. 633. By sending the order in Perfumery Etoile. Customer agrees to receive the invoice / receipt in electronic format. The customer will receive the invoice / receipt in paper form upon written request to Perfumery Etoile. After the issuance of the invoice, you can not make any changes to the data indicated in the same.

Product Availability

Product availability refers to the time when the customer see the product data sheets; This must, however, be deemed to be indicative because, owing to the simultaneous presence of multiple users on the site, the products could be sold to others before confirming the order. They will in any case be attributed to Perfumery Etoile. responsibility in case of unavailability of one or more products.
Etoile perfumery. You will not be in any way responsible for the temporary or permanent unavailability of one or more products. Site are highlighted in the cases in which limitations are worth the purchase of individual products. In case of unavailability, even temporary, of the requested products, Perfumery Etoile. He agrees not to charge the customer the corresponding price. If it has been sent the order and the price has already been paid for items that are no longer available, Douglas S.pA. Refund the customer the full amount paid for those items.
Even after sending the e-mail confirmation of the order by Perfumery Etoile., There may be cases of partial or total unavailability of the goods. In this case the customer will be promptly informed in writing or by e-mail and will decide whether to accept delivery of the only available products, repayment for those unwilling or whether to request the cancellation of the order, resulting in repayment of amounts if already paid, by communicating via e-mail at Perfumery Etoile.
For the cases referred to in the previous point, the customer can choose, at the time of order, whether to accept a supply different from that agreed upon, the same value.

Delivery methods

Etoile perfumery. Will deliver the products selected and purchased by courier to the address specified by the customer when ordering, as confirmed in the email summary
Orders will be processed on receipt. Etoile perfumery. It undertakes to deliver the goods as quickly as possible and within 30 from the date of conclusion of the contract.
The total amount of the costs will be visible before you proceed with your purchase confirmation.
The delivered goods will be checked and delivered to the shipping company integrates and without defects. Etoile perfumery. He can not be held responsible in any way for any delays or damages attributable to the shipper guilt.
The ordered goods depends solely on the customer's wishes. If it is refused or fell in place for non-delivery due to the absence of the customer, Perfumery Etoile. charge the customer the return shipping charges.


Etoile perfumery. It assumes no liability for disruptions caused by force majeure or unforeseeable circumstances, even if employees from malfunctions and disruptions of the Internet, if it is unable to execute the order within the time stipulated in the contract.
Etoile perfumery. It will not be liable for any damages, losses and costs incurred by the Client as a result of failure to execute the contract for reasons not attributable to the same, and if they are not depended on the fact or omission Perfumery Etoile., having the right customer only to full restitution of the price and any costs incurred.
Etoile perfumery. He can not be held responsible for the information, data, and any technical inaccuracies or other nature that may be contained in the site, if they have been submitted by third parties and have been verified by Perfumery Etoile. according to ordinary diligence criteria.
Etoile perfumery. It assumes no responsibility for any fraudulent or illegal use that may be made by third parties of credit cards, checks and other means of payment, upon payment of the purchased products, if he proves that he took all possible precautions based on the best science and experience of the moment and according to ordinary care.

Right of withdrawal

The customer is entitled to withdraw without penalty and without giving any reason, within 14 days from the day when the customer or a third party other than the carrier and indicated by the customer, acquired the physical possession of the goods. In the case of a contract relating to multiple goods ordered by the customer in one order and delivered separately the period runs from the day the customer or a third party other than the carrier and indicated by the customer acquires physical possession of the last good.
To exercise the right of withdrawal, the customer must inform Perfumery Etoile, Provincial Str.da Busseto 175 43010 Fontevivo (PR) tel / fax 0521610725 email: info@profumeriaetoile.it of its decision to withdraw by an unequivocal statement (eg a letter sent by post, fax or email).
To meet the withdrawal deadline, it is sufficient that the customer send your communication concerning the exercise of the right of withdrawal before the expiration of the withdrawal period.
If the customer withdraws from the contract, they will be refunded all payments received in favor of Perfumery Etoile., Including the cost of delivery (except for additional costs arising from its eventual choice of a type of delivery other than the least expensive type standard delivery offered by Perfume Etoile.), without undue delay and in any event not later than fourteen days from the day when Perfumery Etoile. It was informed of the decision to terminate this contract. These refunds will be made using the same means of payment used by the customer for the initial transaction; in any case, it will not incur any fees as a result of such reimbursement. E 'without prejudice to the right of Perfumery Etoile. to withhold the reimbursement until he has received the goods or until the customer has supplied evidence of having sent back the goods, whichever situation occurs first. It remains the responsibility of the customer the direct cost of returning the goods
The Customer is liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods.
If you exercised your right of withdrawal, Perfumery Etoile. You will not be responsible for shipping costs for returning or for any loss or damage of products attributable to third parties.

Warranties and delivery of care

Etoile perfumery. sells high-quality products. Please note, however, that the protection of the Customer is required by law the legal guarantee of conformity for goods. In case of receipt of products not complying with the contract of sale, in accordance with articles. 129 et seq. of the Consumer Code, the Customer has no right when it denounces the seller of the lack of conformity within a period of two months from the date on which the defect was discovered. The complaint is not required if the seller has acknowledged the existence of the defect or has concealed it.

Customer Obligations

The Customer undertakes to pay the price of the goods purchased in the time and manner specified by these Conditions of Sale.
The Customer undertakes, once the procedure of buying online, to handle the press and keep the present General Conditions of Sale, which will have been expressly accepted before the conclusion of proceedings.
The Client is solely responsible for the correctness of the data entered in the registration process and will not enter false and / or invented and / or fantasy. The customer holds raised Perfumery Etoile. from any liability arising from incorrect financial documents because of inaccurate data supplied by the same.


Dear Customer,
We inform you, pursuant to art. 13 of Legislative Decree no. 196/2003 which Perfumery Etoile. process the data you provide in accordance with the legislation on protection of personal data.
The conferment of data is necessary and therefore any refusal to supply determines the inability to perform on-line purchasing.
Please also be advised that the personal information you provide is collected by electronic means and processed, including by electronic means, directly and / or through third party (a company for home delivery, for mailing and data entry) and may be used, subject to your need and explicit consent, for purposes connected to the activities listed below:
performance of the service and the management of purchase of the products;
statistical analysis, send advertising material, including through the use of electronic mail.
The provision of data for the aforementioned purposes is optional: your refusal will make it impossible for Perfumery Etoile. to follow up on its activities.
In any case, your data will not be disclosed (if not a company for home delivery, for mailing and data entry) or sold to third parties. Within Perfume Etoile. the data may be known only by those specifically charged.
Under Article. 7 of Legislative Decree no. 196/2003, you have the right at any time to obtain information on the processing of your data, its methods and aims and logic applied to it as well
1) confirmation of the data and their communication and their origin;
2) the identification of the owner and managers, and the persons or classes of persons to whom the data may be communicated or who can learn about them as managers or agents;
3) the updating, rectification and integration of data;
4) the cancellation, transformation into anonymous form, blocking of data processed in violation of the law;
5) confirmation that the transactions referred to in points 3) and 4) were brought to the attention of those to whom the data were communicated and disseminated, with the exception of cases where this proves impossible or involves a use of means clearly disproportionate to the protected right;
6) to oppose: the processing of data, pertinent to the purpose of collection, for legitimate reasons; the processing of data for purposes of commercial information or for carrying out market research.
The data controller is Perfumery Etoile., To exercise your rights under art. 7 of Legislative Decree no. 196/2003, writing to Perfumery Etoile, Provincial Str.da Busseto 175 43010 Fontevivo (PR) tel / fax 0521610725 email: info@profumeriaetoile.it.


"Cookies" are text files that are sent from a web server, that is, the computer that is running the web site visited, the browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc..) And stored in user's computer when they visit the site. The www.profumeriaetoile.it site involves the use of cookies as described in this informative note.
Through Cookies can make it easier user navigation within the site, because the Cookies allow the site itself to identify the user's PC and to recognize it each time the user reconnects to the site from the same computer .
It should be remembered that the cookies do not collect personal information directly identifying the user and in fact Perfumery Etoile. can not through the Cookies traced to any personal identification information directly (eg. name, last name) has been provided by the user. Also, another website can not use a cookie issued by www.profumeriaetoile.it site to access other information in the user's computer. Once saved to your computer, the cookie can be read only by the website that created it.
It is understood that Perfumery Etoile. It does not exercise any promotional communication and / or advertising without the prior express consent of the user and that the information collected through cookies is confidential and shall not be disclosed to third parties.

The consent and information

In compliance with the provisions of Art. 122 of Legislative Decree 196/2003 (Privacy Code) the user, accessing the site www.profumeriaetoile.it, immediately displays a banner disclosure relating to Cookie. The banner presents short reports on existing cookie with the request for authorization for the use of Cookies.
In particular, the banner determines a discontinuity, albeit minimal, of the navigation experience and its overcoming requires a user's active intervention. The banner indicates:
a) That the site uses cookies profiling in order to send advertising messages in line with the preferences expressed by the user as part of surfing the net.
b) that the site also allows the sending of cookies "third party";
c) the link to the information extended, as provides guidance on the use of technical and analytics cookies, you are given the opportunity to choose which specific cookies to authorize;
d) an indication that the extensive disclosure page you can deny you to allow installation of any cookies;
e) an indication that the continuation of navigation through access to another area of ​​the site or selecting an item of the same (for example, an image or a link) involves the provision of consent to the use of cookies.
In accordance with the rules and general principles, Perfumery Etoile. It will keep track of services provided and the consent of the user, making use for this purpose a special technical cookies. This will also enable Perfumery Etoile. not to repeat the information brief second visit to the same user, without of course prejudice the possibility for the user to refuse consent and / or change, at any time and in an easy manner, their options regarding the use of cookies side of the page.


These Conditions of Sale are made up of the totality of the clauses that compose them.
13.2 If one or more provisions of these Conditions of Sale shall be deemed invalid or declared such by law or following a decision by the authority having jurisdiction, the other provisions remain in full force and effect.

Applicable law.

All contractual relationships between the parties and these General Terms and Conditions are governed by Italian law.
For any and all disputes that may arise regarding the application, interpretation and execution of these general conditions of sale, it will be the competent court of the place of residence or elected domicile of the consumer.

final clause

This agreement repeals and replaces any agreement, understanding, negotiation, written or oral, previously intervened between the parties concerning the subject of this contract.

Information to the consumer

During the purchasing process you consent to receive periodic communications by e-mail concerning the world Of Etoile perfumery. You will receive email notification of events, promotions and news. If you do not wish to receive these communications, you can unsubscribe free of charge and at any time via the link at the end of your e-mail.